Privacy Policy

The short version

We collect only what we need to run our buyer network. We don't sell your personal data. We use industry-standard security to protect it. We also work with website analytics and visitor-identification partners — see below for what they do and how to opt out.

What we collect

• Contact information — Name and email when you join our network.
• Business information — Inventory details when you work with us.
• Mobile phone number — When you opt in to SMS communications.
• Usage data — Basic analytics to help us improve the website.

How we use it

• To communicate with you about our services.
• To process and manage inventory recovery on your behalf.
• To improve our website and services.
• To send you updates (only if you've opted in).

Text messages

If you give us your mobile number and opt in to texts, we'll send messages related to the buyer network — things like inventory matches, status updates, and account notifications. Message frequency varies based on activity in your account. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not share mobile numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Mobile information collected for text messaging is not sold and is not passed to our analytics or visitor-identification partners.

What we don't do

• Sell your personal information to anyone.
• Share mobile numbers or SMS opt-in consent with third parties for their own marketing.

Website analytics and visitor identification

When you visit our website, cookies and similar technologies may be used by our data partners to associate your visit with personal information — including an email address — that they or their sources already have about you. We (or service providers acting on our behalf) may then send communications and marketing to those addresses.

You can opt out of this at app.retention.com/optout.

Your rights

You can ask us to show you what data we have about you, correct it, or delete it entirely. Just email us and we'll take care of it.

Questions?

If you have any questions about how we handle your data, reach out to us at [email protected].