Terms of Service

The basics

Sidestream buys inventory and resells it. We are not a broker and we don't work on commission. When you sell us a lot, you sell it to Sidestream — one counterparty, one purchase order, one invoice. When you buy a lot, you buy it from Sidestream, not from the supplier. These terms cover both sides.

Sidestream acts as principal on every lot. More on what that means in practice in our guide to buying “as principal”.

If you're selling to us

• You send us the lot: product, quantity, location, pickup window, any restrictions.
• You set your rules: pricing floor, approved and blocked buyers, channels, geography, pack sizes, labeling.
• We make you an offer on the lot. If you accept, we issue a purchase order and buy it.
• We pay on the terms in the PO. Payment isn't contingent on us reselling the product.

If you're buying from us

• You buy from Sidestream. Your purchase order, your invoice, and any claim are with us.
• Every lot is manifested before you commit — product, case counts, date codes.
• The price on the deal is the price you pay. No commission, no buyer fee.
• If a lot arrives outside spec, tell us within the claim window stated on your purchase order and we'll make it right. We owned the product, so the fix is ours.

Your rules, enforced

Rules travel with the lot: floor price, approved and blocked buyers, channel and geography restrictions, minimum pack sizes, labeling requirements. We can enforce them downstream because we control the resale — the buyer's contract is with us, not with you.

Title, payment, and risk of loss

Title and risk of loss pass to Sidestream at pickup, when the carrier loads at the supplier's dock, as stated on each purchase order. From there the product is ours: we carry the credit risk on the buyer, the freight we've agreed to carry, and any downstream dispute. Payment terms are stated on each purchase order, and payment isn't contingent on us reselling the lot.

What we don't do

We don't sell your inventory on commission and we don't take a success fee. We don't put you into a contract with the other side of the deal — from where you sit, there isn't one.

Confidentiality

Your inventory data and business information stay confidential. We don't share details about your inventory with anyone except potential buyers, and only what's necessary to make a sale.

Text messages

If you give us your mobile number and opt in, you consent to receive SMS messages from Sidestream related to your account, orders, and inventory activity. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our Privacy Policy for details on how we handle your mobile number.

Ending the relationship

Either of us can stop working together at any time. Purchase orders already issued stand: we'll complete any lot we've bought and pay for it on the agreed terms.

Questions?

If anything here is unclear or you have questions, reach out to us at [email protected].